Orders can be cancelled free of charge within 24 hours of placement. After 24 hours, a 15% restocking fee will apply. Orders already shipped cannot be cancelled; in these cases, our Return Policy applies.
For cancellations, email support@citihomefurniture.com.
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Hi there,
Thanks for choosing Citi Home Furniture! We’re excited to serve you.
We’ll do our best to deliver on your preferred date, but sometimes, things outside our control might mean we have to re-schedule. Don’t worry, we’ll keep you updated and make sure your order gets to you as swiftly as possible!
Your patience and understanding mean a lot to us. If you have any questions, we’re just a message away – happy to help!
Thanks for letting us be a part of your home!
Cheers,
The Citi Home Furniture Team
Delivery options and delivery speeds may vary for different locations.
At CitiHome Furniture, we are committed to ensuring your high-quality furnishings always look their best. That's why our Accident Protection Plan covers a range of mishaps, including:
Filing a claim is streamlined and hassle-free with our online customer service dashboard. For quick claim processing, please use the CitiHome Furniture customer service panel.