In-stock merchandise is usually delivered within 2-3 business days, though some areas may take longer.
If your order contains both in-stock and back-ordered merchandise, we will deliver all items in one delivery.
1-2 days before delivery, you will receive a call with a 2-4 hour delivery time frame. Time frames are routed geographically and cannot be changed.
Person accepting delivery must be at least 18 years of age.
Your order will be delivered inside your home in a room of your choice, and will be unpacked and assembled.
Driver will not move existing furniture so please clear the area prior to delivery
PS; It does not apply to all US. Additional charges may apply for some states.
Your order will be delivered at your building door.
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Hi there,
Thanks for choosing Citi Home Furniture! We’re excited to serve you.
We’ll do our best to deliver on your preferred date, but sometimes, things outside our control might mean we have to re-schedule. Don’t worry, we’ll keep you updated and make sure your order gets to you as swiftly as possible!
Your patience and understanding mean a lot to us. If you have any questions, we’re just a message away – happy to help!
Thanks for letting us be a part of your home!
Cheers,
The Citi Home Furniture Team
Delivery options and delivery speeds may vary for different locations.
At CitiHome Furniture, we are committed to ensuring your high-quality furnishings always look their best. That's why our Accident Protection Plan covers a range of mishaps, including:
Filing a claim is streamlined and hassle-free with our online customer service dashboard. For quick claim processing, please use the CitiHome Furniture customer service panel.